Fenland Citizens Advice Bureau


Getting Advice

We provide free, confidential, impartial and independent advice and information on a wide range of subjects.  Please try Adviceguide before contacting us - you may well find the answer to your enquiry.


Where/How to get the advice

In the bureau - drop-in and specialist appointments*

We are open for generalist advice to personal callers at the following places. No appointments are necessary. 
Please note that there can be delays at busy times.

* Appointments are only available for specialist advice and it is necessary to speak to a general adviser in the first instance.


Wisbech - Main Bureau

At - 12 Church Mews, WISBECH, PE13 1HL

(Get Map Opens in new window  Directions are also available from map site)

Opening times for drop-in service
MONDAY 09.30 am – 2.30 pm
TUESDAY 09.30 am - 12 noon
WEDNESDAY 09.30 am – 2.30 pm
THURSDAY 09.30 am – 2.30 pm
Specialist appointments

Monday to Friday, 09.30 am - 3.00 pm

Specialist Money Advice, Welfare Benefits, Shelter and Trading Standards appointments by arrangement.

Tax help is also available to older people.

Advicehub   Advicehub logo

From late Spring 2010 you can access our Advicehub touch-screen kiosk in the Bureau. The kiosk has access to common advice issues, some of which is offered in other languages.

We are a lead partner of Advicehub, a Big Lottery Funded initiative which is increasing people’s access to quality advice services in Cambridgeshire by setting up a partnership of advice agencies and using innovative IT to deliver advice. A network of touch-screen self-help kiosks is currently being built in community locations around the county. Find out more about Advicehub and the location of the kiosks at http://www.advicehub.org/advice/ Opens in new window   


March Office

At - The Library, City Road, MARCH, PE15 9LT

(Get Map Opens in new window  Directions are also available from map site)

Opening times for drop-in service
MONDAY 09.30 am – 2.30 pm
WEDNESDAY 09.30 am - 12 noon
Specialist appointments

Thursday, 09.30 am - 3.00 pm

Specialist Money Advice and Trading Standards appointments by arrangement.


Chatteris

At -  Fenland@Your Service (FDC Shop), 20 High Street, CHATTERIS, PE16 6BE

(Get Map Opens in new window  Directions are also available from map site)

Opening times for drop-in service
TUESDAY 09.30 am - 12 noon
THURSDAY 09.30 am – 12 noon
Specialist appointments

Specialist Money Advice,  Welfare Benefits and Employment appointments by arrangement.


Whittlesey

At - The Library, 31 – 35 Market Street, WHITTLESEY, PE7 1BA

(Get Map Opens in new window  Directions are also available from map site)

Opening times for drop-in service
WEDNESDAY 09.30 am – 10.30 am
FRIDAY 09.30 am - 12 noon
Specialist appointments

Wednesday, 10.30 am - 12 noon
Friday, noon - 2.00 pm

Specialist Money Advice and Welfare Benefits appointments by arrangement.


Outreach

We hold fortnightly sessions at the following village locations:

Emneth at The Central Hall
Usually on 1st and 3rd Tuesdays - 1.30pm to 3.30pm

Manea at The Doctors Surgery, Cathedral View
Usually on 2nd and 4th Thursdays - 1pm to 3pm

Parsons Drove at the Village Hall, Main Road
By appointment only.

Upwell at the Upwell Health Centre
1st and 3rd Wednesdays - 10am to 12noon

Wimblington at the Parish Hall, Addison Road
Monthly on 3rd Wednesday - 2pm to 4pm

 

We also do specialist home visits for Welfare Benefits in partnership with Macmillan.


Telephone advice:

01945 464367

The telephone service is available between 9.30 am and 1.00 pm, Monday, Wednesday and Thursday.


On-line and e-mail:

Please try this link before e-mailing us-        Adviceguide

For help via e-mail you must live within the Opens in new window Fenland District Council  or immediately surrounding areas.

 

Ways of getting advice

Please try this link first

Adviceguide


The area we cover

As our resources are limited, regrettably we are only able to assist clients who live or work within the
Opens in new window Fenland District Council or immediately surrounding areas.


Outside this area? 
Find a CAB closer to you.  


Partner resources

The following links are to local sources of information and/or assistance:

 


Our supporters

Fenland District Council logo

Cambridgeshire County Council logo

Big Lottery Fund

Macmillan Cancer Support

Community Legal Service

Royal British Legion